jat baj Privacy Policy
This document clearly explains how your personal information is collected, why it is used, and how securely it is stored. Please read the full policy carefully before using the jat baj platform.
Introduction and Scope
Purpose of This Policy
jat baj is an online gaming and betting platform operated for users in Bangladesh. The main purpose of this privacy policy is to inform you about what information we collect, why we collect it, and how it is used. Reading our Terms and Conditions will help you better understand this policy alongside the overall service framework.
This policy applies to the following:
- Browsing the jat baj website and creating an account
- Using gaming and betting services
- Completing deposit and withdrawal transactions
- Contacting customer support
- Using the jat baj Android or iOS app
What Information We Collect
Information You Provide Directly
When registering an account or using our services, you provide us with the following information directly:
- Full name and date of birth
- Email address
- Mobile number (for OTP verification)
- bKash, Nagad, or Rocket mobile banking number
- Documents required for identity verification (NID or passport)
- Information related to deposit and withdrawal transactions
Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device type
- Browser type and operating system
- Time of visit and duration on the site
- Which pages were visited
- Cookies and session data
- Referral source (where you came from)
Financial Information
For deposits and withdrawals on jat baj, only bKash, Nagad, and Rocket mobile banking are used. Transaction information is processed through secure SSL encryption. We never store your mobile banking PIN or password.
Purpose of Using Information
jat baj uses your information only for the specific purposes listed below. Your personal information is never sold or transferred to third parties under any circumstances.
Cookies and Tracking Technologies
Essential Cookies
These cookies are necessary for the platform to function properly. They are used to maintain login sessions and keep security features active. Disabling these cookies may disrupt the core functionality of the site.
Analytics Cookies
These cookies are used to analyze how users interact with our platform. Through them, we identify page load times, most-visited sections, and errors. This data is completely anonymous.
Preference Cookies
These cookies are used to remember your language preference and display settings. They are saved so you do not have to configure everything again on your next visit.
Cookie Controls
You can delete or disable cookies at any time from your browser settings. Keep in mind, however, that disabling essential cookies may cause some jat baj services to not work properly.
Information Sharing and Third Parties
What Is Never Done
jat baj never does the following:
- Sells your personal information to advertisers or marketing companies
- Shares information with third parties without your consent
- Uses your identity or financial information for unrelated purposes
When Information May Be Shared
Your information may be shared with third parties in the following limited situations:
- Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
- Technology Partners: Game provider studios (such as Evolution and Pragmatic Play) use session data, but no personal identity information.
- Legal Obligations: Information may need to be provided in compliance with valid instructions from a competent court or government authority.
- Fraud Prevention: If suspicious activity is detected, information may be shared with security partners.
Data Security Measures
Encryption
All data transmission on the jat baj platform is secured through SSL/TLS encryption. This means all information sent between your browser and our servers cannot be read by third parties.
Data Storage
Your information is stored on secure servers and only authorized staff can access it on a need-to-know basis. Regular security audits keep the system up to date.
Account Security
Your account is kept secure through OTP verification and two-factor authentication. If an unauthorized login attempt is detected, an alert is automatically sent.
Data Minimization
We collect only the information genuinely needed to provide our services. We refrain from collecting unnecessary information, and older data is deleted after a set period.
Your Rights and Controls
Every account holder on jat baj has the following rights. To exercise these rights, please contact our customer support team.
Right to Access
You may request to know what information we hold about you.
Right to Correction
If there is an error in your stored information, you may request that it be corrected.
Right to Deletion
After account closure, you may request that certain information be deleted, subject to any legal obligations.
Right to Restrict Processing
You may request that your information be limited in use for a specific purpose.
Right to Portability
You may request a copy of your personal information in a standard format.
Right to Object
In certain situations, you may object to the processing of your information.
Request Timeframe
jat baj aims to respond to any information-related request as quickly as possible upon receipt. For complex or multiple requests, processing may take a little longer, and you will be informed in advance.
Data Retention
How Long Information Is Kept
jat baj retains your information for as long as it is needed to provide services or to meet legal obligations. The retention periods for different types of information are outlined below:
- Account and Identity Information: For as long as the account is active, and after closure for as long as required to meet legal obligations.
- Transaction Records: May be retained for an extended period for potential financial reporting and fraud investigation needs.
- Cookies and Session Data: Automatically deleted when a session ends or when the set expiry period is reached.
- Customer Support Conversations: Kept for a set period for quality control and reference purposes.
Protection of Minors
Age Restrictions
jat baj strictly follows a 21+ age policy. This platform is only for individuals aged 21 or older. We do not collect information from anyone under 21, and they are not eligible to access an account. Age is confirmed during the identity verification process.
If anyone believes that a person under 21 has created an account, please notify our customer support team immediately. Read our dedicated page to learn more about responsible gaming practices.
Changes to the Policy
About Updates
This privacy policy may be updated from time to time due to changes in services or legal requirements. If significant changes are made, we will notify you by email or through the platform.
After each update, the "Last Updated" date at the top of the page will change. Continuing to use the platform after a new policy is published will be considered as your consent to the updated policy.
To learn more about jat baj, visit our About Us page. For any questions about the privacy policy, you can visit our FAQ section.
Contact and Complaints
Privacy-Related Contact
If you have any questions, requests, or complaints about this privacy policy, please contact our customer support team. We provide support in Bengali and English 24/7.
You can get instant support via live chat, or write to us by email:
[email protected]Response Method
After receiving a privacy-related request, we try to respond as quickly as possible. Live chat generally gets the fastest response. For complex requests sent by email, it may take a bit longer.
Including your account number or registered mobile number when sending your request will speed up the process.